Staff was punctual with appointment and explained very clearly why our old heater was not working. New heater was installed quickly and with full explanation of use. We’ve never been so warm so quickly. Thankyou!
Great service. Rob spent time on doing the work properly, made sure there were no leaks with all the testing. Happy to get Rob back once another job comes out.
Quick response, helpful advice about type of system, attended on the same day which was greatly appreciated.
Rob, was great. Very professional. We had three people come out to quote on our Kitchen renovation and although not the cheapest, he certainly knew what he was talking about. We spoke to him a number of times and he gave us some really good advice about our appliances. All in all 5 out of 5. We are very happy with the results.
Changed bathroom shower taps and laundry taps. Taps were over 20 years old and required much adapting. Nothing was too much trouble for Rob.
Approximate cost: $300
Having recently purchased a 25 yr old house, we decided to have the hot water, heating and cooling serviced. Statewide were punctual and professional, advising and explaining work done, recommending solutions on the spot to some other issues I raised on the day. I wouldn’t hesitate to recommend them and will be using them in the future.
Rob came to assess and service the plumbing and gas fittings in my new unit. He arrived when he said he would and was friendly and easy to deal with. He also identified and fixed several other problems and made suggestions for how I might address other related issues. I will be using Statewide in the future and would also recommend them to others.
I had an evaporative cooler breakdown in the middle of a heat wave – and in the middle of the campaign to sell my house! I rang around all the emergency service providers and where they even answered the phone they said they were booked out for weeks (even the supposedly 24 hour emergency providers).
Satewide were amazing – they were also extremely busy but managed to squeeze me into their also busy schedule. They kept me informed as they worked out when they could squeeze in visits to my house; they quickly diagnosed the problem and they fixed it within the week (ensuring my weekend inspection on a 40 degree day could go smoothly!). They were highly trustworthy – I left the key for them and signed the payment paperwork before they’d completed the work – and was comfortable they wouldn’t overcharge (and they didn’t). They even called on the evening the repairs were made to check that I was happy with the outcome.
Very satisfied customer!
Approximate cost: $600
Our hot water system died one Sat night and I called Rob the following day. He was able to ask a series of questions to determine what the scope of our job may be and then offer a few options and some rough price guides. He arrived when he said he would the following day to assess our job properly. We had to decide if the new system should be installed on the opposite side of the house to the broken one and what sub-floor pipework would be required to upgrade from a stand-alone unit to a continuous flow one. Rob gave us impartial advice and several options and then provided a written quote on the same day to help us decide. He then turned up and did the job when he said he would. His motto was to “do the job as well as he would in his own home” and my husband and I felt he lived up to this claim. Rob was easy to deal with, demonstrably reliable and a clear, relaxed communicator, thoroughly answering all of our questions and happily doing a few extra bits and pieces we needed at the same time (disconnect an old gas pipe etc). Rob demonstrated an ‘old school’ work ethic of punctuality and quality service and I would highly recommend him to others. We’ll certainly use him again when needed.
Approximate cost: $2000
Rob came to service and clean our heaters both the central ducted heating and the wall furnace. He also conducted carbon monoxide tests. Our central heating unit had to be switched off as it was leaking carbon monoxide. He was polite, friendly, punctual and a great communicator. And he cleaned up after he’d attended to our wall furnace. He also provided us with costs for a new central heater should we wish to replace it. An honest and trustworthy tradesman Rob is a pleasure to deal with.
Approximate cost: $300.00