pjw – 1 Apr 2014

I had an evaporative cooler breakdown in the middle of a heat wave – and in the middle of the campaign to sell my house! I rang around all the emergency service providers and where they even answered the phone they said they were booked out for weeks (even the supposedly 24 hour emergency providers).

Satewide were amazing – they were also extremely busy but managed to squeeze me into their also busy schedule. They kept me informed as they worked out when they could squeeze in visits to my house; they quickly diagnosed the problem and they fixed it within the week (ensuring my weekend inspection on a 40 degree day could go smoothly!). They were highly trustworthy – I left the key for them and signed the payment paperwork before they’d completed the work – and was comfortable they wouldn’t overcharge (and they didn’t). They even called on the evening the repairs were made to check that I was happy with the outcome.

Very satisfied customer!

Approximate cost: $600